Passing order ID from Shopify to Stripe via default connector

[alvinlzg]

Hi,

We're currently using Shopify's default connector to link up to our Stripe account. Unfortunately on our Stripe, there's only customer email address being populated on the descriptor. There's no order ID and this is making it difficult to trace the transactions from Stripe back to Shopify.

We tried to explore the default connector, but could not see any way to pass order ID.

Tried contacting Stripe, they said the connector is under Shopify. Contacted Shopify, they said they cannot help and requested us to send our questions here. 

Thanks.

Alvin

[skraloupak]

Hello, do you have any update? We have same issue 😕

[SpeakTextOnline]

Hi,

You can use https://SpeakTextOnline.com which provides Shopify & Stripe tool that allows to get Shopify orders IDs in Stripe payments reports.

Plus this tool has exporting functionality in multiple formats such PDF, CSV, etc..

For any questions, feel free to contact at info@speaktextonline.com

Thanks,
Khaled