Passing order ID from Shopify to Stripe via default connector

alvinlzg
New Member
2 0 0

Hi,

We're currently using Shopify's default connector to link up to our Stripe account. Unfortunately on our Stripe, there's only customer email address being populated on the descriptor. There's no order ID and this is making it difficult to trace the transactions from Stripe back to Shopify.

We tried to explore the default connector, but could not see any way to pass order ID.

Tried contacting Stripe, they said the connector is under Shopify. Contacted Shopify, they said they cannot help and requested us to send our questions here. 

Thanks.

 

Alvin

 

 

Reply 1 (1)
skraloupak
Shopify Partner
13 3 2

Hello, do you have any update? We have same issue 😕