Pay

Babozaa
Visitor
2 0 0

Hello, at the moment i don’t have any electricity bill, any online payment or other way that confirm (i live with my parents and they pay the bills at home but i registered everything in my name at shopify cause i’m >18) my account to enable shopify payments, can you help me to enable shopify payments with other method? like my identity card 

Thank you!

Replies 2 (2)

ThomKnepper
Shopify Partner
182 29 67

Hi there,

 

You can go to this page: https://help.shopify.com/en/support/login and nagivate to the "Pay/Finance" options. Try to chat with one of the Shopify Support team members who are specialized in this. They will be able to help you.

Best wishes,
Thom Knepper - Athom.Agency
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Greta
Shopify Staff
1049 117 132

Hi, @Babozaa!

 

Thank you for your post, I'm happy to provide some information. 

 

As @ThomKnepper mentioned, you can contact our live support team via the Help Center where we can review your account and see what documents can be uploaded in your specific case (since this varies based on your location and what you have access to). You can also select your country from this page to view the accepted document types.

 

If you haven't already, I recommend checking out our complete ecommerce checklist to help you get ready to launch your store. There are a lot of things that go into starting a successful online store, and this can help you remember all the important details. 

 

Please let me know if there's anything else I can help you with! 

Greta | Shopify 
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