Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi there!!
I just officially opened my Shopify store yesterday and made a sale.
I was able to send the order off to Printify, but now it is saying that it is on hold and the payment is not complete.
I want to be able to use the money that was made from the sale in order to pay printify. How do I go about doing this?
I see where I can add a payment through printify, but how do I even access the funds from Shopify?
Shopify tells me my my net, gross, etc balance, but I don't see a payout option?
I'm confused and not sure what to do and want to make sure my customers orders are processed in a timely fashion.
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This is an accepted solution.
Hi, @taylorb5454!
Thanks for your post. I found this information from Printify's help center that might be helpful:
Printify cannot pull funds directly from your sales channel, so when an order comes in to Printify from your sales platform, Printify charges your linked credit card or Printify balance for the production price of the product and shipping charges. After the payment is received, the order is sent to production.
How and when you recieve the payout for your order will depend on which payment processor you're using. I recommend checking out this help document for more details. If you would like to share your payment provider, I'd be happy to provide additional information!
Please let me know if you have any other questions.
Greta | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
This is an accepted solution.
Hi, @taylorb5454!
Thanks for your post. I found this information from Printify's help center that might be helpful:
Printify cannot pull funds directly from your sales channel, so when an order comes in to Printify from your sales platform, Printify charges your linked credit card or Printify balance for the production price of the product and shipping charges. After the payment is received, the order is sent to production.
How and when you recieve the payout for your order will depend on which payment processor you're using. I recommend checking out this help document for more details. If you would like to share your payment provider, I'd be happy to provide additional information!
Please let me know if you have any other questions.
Greta | Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thanks so much!
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