Payment credit to account

1 0 0

I have 2 sales but somehow I dont see the deposit to my bank account.

Reply 1 (1)
Shopify Staff
Shopify Staff
742 117 126

Hi, @PBTaS. I'm happy to help you out with this! Do you have any other payment methods, like PayPal or Klarna for example, connected to your shop at the moment?


If these two payments were captured through Shopify Payments they will be added to your Shopify Payments payout schedule. You can view your scheduled payouts by following the steps in this guide. From your Shopify admin you'll want to go to Settings > Payments > View payouts (in the Shopify Payments section). From here, you can find the details of a specific payout in the payout schedule by clicking the amount of the payout, or in the All payouts section by clicking the date of the payout.


How long it takes for your payouts to be sent to your bank account depends on the country that your store is based in, and whether or not you've set up your own payment schedule. You can find more information on the pay period for your country here. You can also learn more about scheduling your payouts here.


If these payments were captured through another payment method, instead of through Shopify Payments, you'll receive your payments for those orders directly through that other payment method.


Please let me know if you have any questions!

Erin | Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog