Why is my payment gateway invalid on Shopify?

krishabysakshi
Tourist
22 0 1

I am facing an issue though i linked my paypal to shopify , but when i make a trial purchase it says payment gateway invalid. How to solve this issue?

Store url: www.krishabysakshi.com

Replies 4 (4)

DigitalArtisans
Shopify Partner
378 58 88

Hello @krishabysakshi !


You have to make sure of two things:


1. Make sure you are not using the same PayPal address for the trial purchase that you have integrated as your payment method in your Shopify store.
2. Double-check your payment gateway settings to make sure SP is not in 'test mode', see below.


Hope this helps!


Thanks,
Digital Artisans

Hatim Ayoub | Designer | Developer
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krishabysakshi
Tourist
22 0 1

I don't really know much about coding so I am unable to recheck both these things. are there any steps/guideline or any other way you can help me?

DigitalArtisans
Shopify Partner
378 58 88

Hello Krishbaysakshi

Double check your payment gateway settings to make sure SP is not in test mode

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Hope this helps

Thanks

Digital Artisans

 

Hatim Ayoub | Designer | Developer
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted
krishabysakshi
Tourist
22 0 1

I don't see the shopify payments option. It directly shows Paypal in my settings.

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