Payment gateway

[candra72]

Are there any alternative payment gateways aside from Shopify that your business utilizes?

I'm seeking a reliable payment gateway that offers robust fraud protection and potentially can intervene on our behalf if necessary.

Thank you

Ckohlman

[Shay]

Hey @candra72 

Can you let us know what country your business is located in, that will help our community offer some alternative suggestions for you. 

[candra72]

Thank you, we're located in the US.

[Shay · Accepted solution]

While I can't speak to different gateways fraud protection abilities, I can definitely recommend some of the most popular payment gateways available to US merchants, if Shopify Payments is not a good fit for you. 

• Authorize.net
• 2Checkout
• Braintree
• Merchant E-Solutions

I recommend looking at gateways that support "high risk" products as they are more likely to have more fraud protection options available. 

[candra72]

Thank you so much!!

[kunduicai2]

2checkout do not approve.

[Picshop]

HI There , may I ask you how did shopify assisted you to solve this problem? I am struggle now 2 weeks nobody helps me, everytime they keep same promisses in the chat and they do ping pong the tickets I ve created regarding the [payment issues. Ebverytime they fool me telling tha the developer will come back to me and solve the issue. Still nothing . In the minim timie client is asking back his money , which has never reflected to my bank in shopify. How am I going thought to those issues and hoe am I going to get the targets done? How did they helped you? By email or by chat?

[candra72]

I don't have any problem yet, i was just being cautious when asked the question. But I do turn the manual capture on, so anything with red flag will not automatically processed without me approving it to avoid scams.

[Picshop]

I am looking for the same. Believe me , chats doenst help. Support is not either available to solve the problem. Only chats and again chats, without IT knowledges. I am struggle for the same weeks now.

[caroxow]

You can try Easy Pie Checkout for Shopify, a Stripe-powered third party checkout solution. Using this solution and Stripe's Radar feature https://stripe.com/radar, you can automatically prevent fraudulent payments. You can also take additional precautions by creating various rules via Stripe Radar.

https://youtube.com/playlist?list=PLYcyegf4ttmGdfkCKK0QdRnMu9yUycbJb