Payment method used when fullfulling order from customer

[Alexarkis]

Hello! I'd like to ask a question regarding the payment methods used when fullfilling orders. Are the payment methods used that is setup through spotify eg shopify payments or payfast or is it the payment method used for personal payments?

[Maz]

Hey @Alexarkis,

I’m not sure if I fully understand your question here, but I really want to help! From my understanding, you would like to check what payment methods were used on orders.

You can identify how orders have been paid in two ways. I can walk you through how to do this below:

• View from the order page. Click on orders > select order > scroll down the timeline.

• This information can also be viewed by checking out the Analytics tab in your admin. From your admin, select Analytics > Reports > scroll to Finances and select Finances summary.

• From here, you will be able to see what payment methods were used by the customer under the Payments section at the top on the right-hand side of your screen. It's also great to do it this way as you can filter the reports for monthly, weekly, or daily data.

In case you wanted to have a look, we have a detailed help center doc here that goes through payment process on the Shopify platform - hopefully you find this helpful!

Any questions, happy to help!