Payment reminder

[jango96]

Hi, 

I'd like to automatically send payment reminder mails to customers who haven't paid 7 days after their order.

And I'd also like to automatically cancel the order, if a customer still hasn't paid after another 7 days. 

Is this possible without an app? If not: which app can do this?

Best regards

[WCRS2]

Were you able to get an answer on this?

[markussmueller]

Have you found a solution for this?

[WCRS2]

No - customer eventually went back weeks later and placed an order with no
problem

[markussmueller]

I was able to achieve this with this app: https://apps.shopify.com/mechanic?locale=de

[RaphaelStolz]

Hey jango96,

I found an app which does exactly what you wish for. It has a free plan for up to 3 unpaid orders per month.

https://apps.shopify.com/kindly-payment-reminder

Best regards,

Raphael

[RaphaelStolz]

Hey dear Shopify Shop owners, @jango96, @WCRS2 & @markussmueller 👋😊

Raphael from Kindly - Payment Reminder here. 🙂

We have now released Kindly 2.0 and I wanted to introduce you to some cool new features.

- Auto-& Manual mode: Remind unpaid orders

- Customize the reminder schedule

- Auto-Cancel orders which are still pending after recovering

- Email Template Editor (no coding needed)

- Report: Recovered revenue & orders

Hope you enjoy Kindly. Feel welcome to hit me up with your questions, worries, or feature requests!

Wish you a wonderful day, 💐

Raphael

[RaphaelStolz]

Hey lovely Shop owners & offline payment gateways offerer,👋😊

Raphael from Kindly - Payment Reminder here.

Our app fulfills all your mentioned wishes for a really great price! Kindly pricing plans 

🙂

We have just released Kindly 2.0 and I wanted to introduce you to some cool new features which could be interesting to you and a lot of other Shop Owners who offer offline payments like Boleto, Bank Transfer (Wire Transfer), Cash on Delivery (COD), Paytm, Mercado Pago, Payoneer and a lot more.

Main Features:

- Auto-& Manual mode: Remind unpaid orders

- Customize the reminder schedule

- Auto-Cancel orders which are still pending after recovering (restocking products)

- Email Template Editor (no coding needed)

- Report: Recovered revenue & orders

Hope you enjoy Kindly. Feel welcome to hit me up with your questions, worries, or feature requests!

Wish you a wonderful day,💐💐

Raphael

PS: See screenshots attached