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Payment Status :Pending and Pending Reason : unilateral

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I have 2 payments pending. When I first started  my account I did not connect my paypal. I used a different email after this and the payment was still pending with the payment info stating: Payment Status :Pending and Pending Reason : unilateral.

I have now set up a paypal with the original email address on my shopify and it is still pending.

How do I fix this and capture the payment?


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