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payments get ptoblem

roschel4
New Member
1 0 0

How do you complete the settings for receiving payments?
Because it writes me to "try later," and I tried, and also deleted cookies, and checked that the location of my country is the same

Replies 2 (2)
Luna
Shopify Staff
Shopify Staff
712 67 92

Hey, @roschel4

 

Thanks for reaching out to our Community. I noticed you're a new member, welcome! I'm happy to take a look into this with you.

 

For context, can you please let me know which payment gateway you are setting up? For example, does this error occur while setting up Shopify Payments or a Third-party payment gateway? May I ask if you're currently in the trial period

 

Finally, if you can share a screenshot with me of the error that will be very helpful. I'm looking forward to hearing back from you so that we can continue to work on this together. 

Luna | Social Care @ Shopify 
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Luna
Shopify Staff
Shopify Staff
712 67 92

Hey, @roschel4.

 

Just checking in with you. I want to ensure that you receive all the support you may need to resolve this. Please don't hesitate to let me know if you have still require any assistance. 

 

Warmly, 

Luna | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog