Accepting credit cards, warehouses, and shipping and fulfilling orders
My problem is that I contacted the electronic payment platform (Tap) and I took their approval and they gave me all the necessary information to connect the portal to the store, but I could not connect. I chose the payment gateway from the store settings, but to no avail. I cannot use it.
Thanks for the breakdown here, @skyzoon. It sounds to me like you have added the payment gateway itself successfully but the setup of the account is not working is that right? If so, Tap themselves would be best equipped to help get you set up from here on out.
Have you tried reaching out to their support lines?
Rein | Social Care @ Shopify
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Did they mention any specifics as to what needed to be done at all? Do you know what steps need to be taken to fix this from our end?
Rein | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
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