Payout being held and no response from Shopify support for over a week

[Saffashells]

Shopify has been holding $6000 in payouts on my store for over a week now and whenever I talk to support they tell me it has been escalated to the relevant team and they will be in touch. This has been going on everyday for a week and I have had ZERO feedback from Shopify.

[bolaji]

Ohh thats harsh i would be willing to help you wit it