Payout Scandal

Orrett
New Member
3 0 1

What the hell does this means?

 

Orrett_1-1629865065065.png

 

Reply 1 (1)
Ivy
Shopify Staff
Shopify Staff
438 34 48

Hi there @Orrett.

Based on this screenshot, it appears as though your refunds/fees outgoing for this period were higher in total amount than your payouts incoming amount resulting in a deficit amount of -$40.96. I am not able to access any accounts here via the Community, but if you want a break down of the fees you can see this by going to settings > billing > statements of charges from your store's admin. 

I hope this helps to clarify things! 

Ivy | Social Care @ Shopify 
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