I'm trying to replace the bank account that payments funnel into because I don't use the same bank anymore. I don't even have access to the routing and account number of my old bank. Is there a way I can replace the bank account without the old numbers? I can't really start running ads until it's replaced. Please help ive talked to a chat member they have escalated my issue but its been 4 days
Thank you for reaching out!
You can reach out to our Support Team, who can help you switch your bank account. They have access to your store-specific information.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Thank you for your reply!
I recommend not sending any further emails through the ticket thread as it will move your ticket to the bottom of the queue as the team works on tickets on a first-come, first-serve basis. You should hear from them very soon. We really appreciate your patience with us.
On our Shopify Expert Marketplace, you can find many trusted third party developers and fr...By Arno Nov 27, 2023
You've downloaded the Search & Discovery app from the Shopify App store, and as you're ...By Skye Nov 8, 2023