Payouts after Termination

zainm
Visitor
1 0 0

My Store was terminated without any reeason. And i have replied to the emails but there is no response form ur team.

I had a in transit payouts scehduled, would i get those payouts on the dates it were mentioned in my transactions or i would never get my money ever?

Replies 2 (2)
Maz
Shopify Staff
Shopify Staff
1080 120 155

Hello @zainm!

 

Thank you for getting in touch about this. I can appreciate the situation that you're in is not ideal.

 

In regard to payouts outstanding, I cannot comment on this as I am unaware what the situation is or the reason for your account being terminated is. In this case, it is best to keep communication and questions to the email conversation you mentioned. Hopefully, you should hear back very soon. If you have any other questions, please let me know!

 

 

Maz | Social Care @ Shopify 
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bcautorepair
Visitor
2 0 0

did you receive your in transit funds after your shop was terminated?