Accepting credit cards, warehouses, and shipping and fulfilling orders
My payments have been on hold since 9th May never received an email from them. Just can’t get anywhere, can’t give me a time frame or anything. A small business gets regular income coming in but they just don’t seem to care. £1.5k I am owed it’s scandalous quick enough to take your fees out of your bank. I am leaving Shopify once I get my money disgusting how you are treated and no explanations or anything. Get it sorted Shopify
hi! did you manage to sort this out? i am a customer from another shop who has had their money held by shopify for more than 6 months & haven't received the products i bought last december! this is a fraud company!
Was this ever resolved? We just received the 'Funds on hold, Customers can still checkout and to contact support for the next steps.' So far it's been 2 days of contacting support and no resolution and no idea why there even is as a hold as supposedly there are no notes as to why funds would be on hold & now they say "Support Advisor): I just received a notification from our team that their channel is closed as of the moment and will continue their operations tomorrow." How is it possible it's closed on a Thursday at 2PM EST? We cannot run a business this way.
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