PayPal Express Checkout option disappears at some shipping countries

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PayPal Express Checkout option disappears at some shipping countries.

When I change shipping country from Netherlands to Turkey, India, Pakistan, etc the PayPal Express Checkout option disappears (see attachment).  
I've contacted PayPal about this and they say the problem is not with them.

Anyone had this issue before?

Screenshot 2023-12-10 134432.png

Screenshot 2023-12-10 134459.png

Reply 1 (1)

Shopify Staff
2714 271 473

Hey, @Barkin.


Thanks for reaching out and posting this question.


I understand that you're seeing PayPal disappearing for some countries. While I wasn't able to find a guide on this from PayPal, there are some third-party guides indicating that the problem is due to country regulations. These regulations can be merchant-based (based on the merchant's location) or consumer-based (based on the customer's location). If you'd like to learn more, then you can take a look at the following article: 



If you believe there's a mistake or a bug, then it looks like we'll need to access your account in order to get a closer look at the problem. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to continue assisting you through live chats. Please visit the Shopify Help Center and login to your account to create a support request.


I noticed that you're a new member of our Shopify Community! I'd love to hear more about your business and share some resources to help you get started. What types of products are you selling? Do you have a marketing plan prepared for your store?


Elias | Social Care @ Shopify 
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