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PayPal issues

Ben_Neorai_Gate
Excursionist
39 1 4

So my website is on and I've tried to make an order to see if everything works fine... and it's not.

I can only accept PayPal (worst payment ever) for now, and it seems like there's no way reaching them - at all.

 

I'm completing the checkout process - I'm on the Paypal checkout page, entering the credit card information (I've tried mine, I've tried my wife's credit card) - and I'm getting an error "something wrong" and that's it...

Any idea what the heck? how can I solve this issue? and how are you able to process money with this awful company if you can even reach them when you need it?

Replies 2 (2)
Michal17
Shopify Partner
835 73 158

Hi @Ben_Neorai_Gate 

Sincerely hope you're having a great day!

I've read your problem and before providing a solution, would like to analyze your website. Then, I will provide a solution to you up here - on the forum.

Could you share your website URL? And if your website is password protected then also provide a password?

If you have any further questions, please do reach out either here on the forum, or via a private message/email.

Ben_Neorai_Gate
Excursionist
39 1 4

@Michal17 

Hey Michal,

my website is www.thrivilion.com