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I've set up my store a few days ago and selected a plan, I'm getting the following message on PayPal express checkout when I try to test it-
Express checkout isn't available right now. Try refreshing the page or fill out your information to check out.
Not sure what's wrong.
Hey, @itay4!
Lulu here from the Shopify Support team. Thanks for reaching out here, and I'll be more than happy to help you out.
Sorry to hear you are having trouble with the Paypal payment gateway. Can you send me a screenshot of the error message please and let me know the steps you are taking up until you get that error message. Have you set up the gateway using this guide? Where are you based?
Once I have a bit more information I can troubleshoot this a bit more for you, however as it a third party payment gateway, then your best bet may be speaking with Paypal's support directly here.
Speak soon,
Lulu
Lulu | Social Care @ Shopify
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Hi Lulu,
Thanks for your reply. I'm proceeding to checkout as if I'm making a purchase the following is showing-
I haven't seen anything related. I'm based in Israel.
Looking forward to hearing from you,
Itay
Hi, the problem seemed to go away. PayPal works now. Thanks for your help
Oh, that is great, glad to hear that. It was probably Paypal doing some updates on their end.
Also, while I have you, don't forget to check out our Shopify Academy, we have so many free short courses that are really informative. You can enrol at any time here!
All the best,
Lulu
Lulu | Social Care @ Shopify
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- Was your question answered? Click Accept as Solution
I have exactly the same problem. I have tried contacting PayPal but no response. Are you able to advise me what the problem is please. It is affecting two stores. Thanks
Maybe it has something to do with country where you're making this transaction. I know that in some countries even gaming paypal usa can be a little tricky. You need to find that out. My cousin was in the same situation not long ago.
I also am having trouble with the express in checkout. It tells me, "express checkout isn't available right now. Try refreshing the page or fill out your information to check out."
I went to Shopify Payments, and set up my paypal business account, and it tells me its all connected.
I went back to the checkout, and it still says what it says above, That express checkout isnt available right now. Is there something else I need to do?
Thank you,
I also went to through the website finally, rather than through editing mode, and it is working fine!!
hi i have the same problem and i do not know what i can do. can you help me pls
I have the same problem, can you please help? Thanks
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