PayPal on invoice

New Member
1 0 0

For some reason when we send an invoice to a customer, instead of them shopping on our store, PayPal isn’t an option. Anyone know how to fix this? 

Reply 1 (1)
Shopify Staff
Shopify Staff
181 18 25

Hi @OkieDivaBoutiqe 

Rein here from Shopify. Happy to help! 

I am hoping you can provide a bit more information in order for me to help. Can you explain to me the exact journey you expect the customer to go on upon receving an invoice. Typically, they are brought to a payment screen to checkout, is that not what is happening here? 

Thanks, Rein

Rein | Social Care @ Shopify 
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