Recently about a week or two ago my balance info is all gone. It really sucks because it really helps seeing how much will be coming in.
under settings > payouts > view payouts I used to see previous payout, next payout, and balance. Now I just see Balance.
How can I get the other options back?
This is all I'm able to see
Solved! Go to the solution
This is an accepted solution.
If you have pending payouts that should be showing, then the issue will need to be investigated further. To do this, you'll need to contact Shopify Support so they can escalate this issue on your behalf.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I've marked this reply as the solution for the benefit of others who may discover this topic. Thanks!