Pending Klarna Payments activation

New Member
1 0 0


I'm reaching out because klarna payments are still pending. Next weekend I will close down the eValent platform which means that I no longer can offer Klarna in the checkout. It would be great if my application could be pushed forward. If not, I have to hide the Klarna option in the checkout and I cannot find a solution for that. Ideas?



Reply 1 (1)
Shopify Partner
205 13 38

Hi @hunteq 

If you integrated Klarna as a local payment method within Shopify Payments, Shopify handles support for that integration, and you hopefully will get a faster response opening a Shopify support case directly.


If you integrated Klarna as an alternative payment method (not within Shopify Payments), please contact Klarna merchant support at for direct support.


To not display Klarna in your checkout, can you unselect the Klarna option in your Shopify Payments configuration?  or deactivate the alternative payment method.


Best wishes!