I'm unsure why my Shopify sale is unfulfilled due to a pending payment.

GaryNateShop
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Hi I have a quick question! I just sold my first product and it notified me that someone has purchased it on Shopify. On shopify it says Payment Pending Unfulfilled and when I click fulfil through Oberlo it doesn't pop up at all. Will it pop up on Oberlo after the payment is done succesfully? And should I notify the buyer that the payment hasn't gone through?

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