Pickup In Store Not Visible to Abroad Customers

[theshantha]

I have many customers travelling from the US to Canada for an event pre-purchasing merch, I have always had them select "Pickup in store". Before, the location would show right away, but now it says "There are no pickup locations available". The only way for them to check out is to change their location to Canada. Is there a way that I can bypass this new step and have them see the available stores as soon as they click "Pickup in store" regardless of their location?

[limborocks]

I have the same issue with any customers outside of the US.  They are unable to purchase product, as the "Pay Now" button is disabled if their IP address is outside the US.  I've recreated the problem using a VPN in Australia, and the pay now feature does not work.

[robinthebest]

i have the same issue, have you fixed this?

[CollideApparel]

We need to report the issue to Shopify so they can fix it. Right now they don't sees= it as a priority

[Yannick17]

Shopify seems to have changed something recently which causes this problem. Here is a larger thread on the issue: https://community.shopify.com/c/payments-shipping-and/pickup-location-outside-of-buyers-country/td-p...