Picl up option is not shown on the check out page

[Doughbox]

It seems like most people have the same issue. 

I have activated the local pick-up option, and added quantities in that location. Local pick-up is shown on the product page but not the Check out page. Any clues to fix it?

[Erin]

Hi there @Doughbox. I'm happy to look into this with you! I have a few questions to start to make sure I give you the best advice. Is this happening for all of your customers? Has "local pickup" ever appeared on the checkout page? Also, have you made any recent changes to your locations?

The first thing I would do is double check that local pickup is enabled. You can check this by going to Settings > Shipping and delivery and viewing the Local pickup area. If the location says Offers pickup then it should be enabled correctly. Alternatively, if it says Doesn't offer pickup that location does not have local pickup enabled. You can also click the location name to ensure the setting, This location offers local pickup, is selected for all locations where you want to offer local pick up.

One thing we can also try here is to disable and re-enable the setting This location offers local pickup. To do this uncheck the box that says This location offers local pickup and save the changes. Once you've done that, check the box again and click Save again. If this worked, when you refresh the checkout local pickup should appear as an option. Doing this can often resolve the problem, but if you still aren't seeing the local pickup option at checkout after this we can go through the following troubleshooting steps as well.

• Verify that the fulfillment priority order for your online orders is set up to meet your business needs. You can find more information on setting up your location fulfillments here.
• Make sure your products are available at your pickup location. You can read more about assigning inventory to locations on this page.
• Double check that your products are set up as physical products. You can check this by ensuring your products have the setting This is a physical product enabled.
  
• Make sure you've disabled any pickup apps that may have been on your store. You can find the apps on your shop by clicking Apps in your Shopify Admin.

Please let me know if you have any other questions about this. I'm happy to help further!