Plaid Payout Option Not Showing

[LakruwanLJ]

 

This option has not been shown for 6 or 7 days now.

What's the reason I went to several live chats but they don't say anything right. I asked them if this is an update. But what is the reason for this if they do not get any correct answer

[Erin]

Hi, @LakruwanLJ. Are you able to clarify where this screenshot is from? Are you using Shopify Payments to accept payments or are you using a different payment gateway to accept payments? -Erin