Please, cancel my subscription - I did not use shopify

Please, cancel my subscription - I did not use shopify

tobiasz
Visitor
1 0 1

I would like to cancel my Shopify subscription immediately. I only signed up for the €1 trial and I never used the platform to create or run a store. I do not wish to continue the subscription, and I do not intend to make any payments beyond the initial €1. Please stop sending me emails requesting payment, as I am not using the service and never intended to go beyond the trial. Please delete my account or deactivate it to prevent further charges. Thank you for your understanding.

Reply 1 (1)

moshbray
Shopify Partner
85 3 10

you can try to revoke your payment option OR you turn off auto billing to stop this