Accepting credit cards, warehouses, and shipping and fulfilling orders
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Hi @axeltta
Thank you for the screenshots. Since this issue involves sensitive customer information it isn't something that our community support will be able to effectively troubleshoot. Please reach out to our authenticated support team for additional help with this. To access our authenticated support, please follow this link: Shopify Help Center.
In the interim, double check any fraud filter apps you might have installed on your store and their settings. It's possible that these orders are failing certain security checks.
Shay | Social Care @ Shopify
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