Possibility of claiming the three months 1$/month

LebanonPets
Visitor
3 0 0

A couple of months ago, I asked a developed to create an online store for me. Days later he transferer the ownership for me. However in doing so, I found myself paying the full amount of 34 USD/month from day one. I recognized later that I missed on the 3 months of 1 USD/month campaign. 

Is there a way I could still get it. Three months of 1 USD/month would be a great support when I am still working on the development of the website.

I appreciate your help.

Replies 2 (2)

Lana
Shopify Staff (Retired)
849 76 107

Hello, @LebanonPets!

 

When it comes to the 3 months for $1 offer, this is only applicable for an account you created yourself, and it wouldn't work on a development store that was transferred to you - those would be subject to paying the full subscription fees once ownership is transferred. 

 

In this case, the only way to avail of that offer is by starting a new store via this link here, though I understand that this may not be suitable for you now that you had a store developed already.  

Lana | Social Care @ Shopify
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LebanonPets
Visitor
3 0 0

Hi @Lana 

Thank you for your response.

Would it be possible to raise a complain against the developer. He claims that he is a Shopify Partner. On top of making me lose this chance of three months of almost free service he did an unprofessional conduct.

I am concerned that he might do this to others.

How can I make an official complaint?