potential fraudulent use of card

potential fraudulent use of card

Jakesnake76
Visitor
1 0 0

hello,

 

I have a movement on my account i never authorised,

 

amount €394.87

shopify252184729dublind

compter software stores

 
Reply 1 (1)

Greta
Shopify Staff (Retired)
1242 132 165

Hi, @Jakesnake76!

 

Thanks for your post. Just to confirm, do you have a Shopify account? If you aren't sure, you can enter your email address on this page to receive a list of accounts associated with your email. You can then deactivate your store to avoid future charges. 

 

If you've never signed up for Shopify, your card may have been compromised. I recommend contacting your bank directly to investigate the charge.

 

Please let me know if you have any other questions!

Greta | Shopify 
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