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Problem when copy pasting card number in Shopify Payments

Problem when copy pasting card number in Shopify Payments

Kirill_P
Tourist
5 0 1

Good afternoon! There is a problem when copying and pasting the card number. Tested on “iphone 12 pro max". In the “Test mode” mode (most likely in normal mode too), if you copy and paste the card number when filling in the card data and then press “Pay now”, the error “Enter a valid card number" is displayed. If I manually correct the card number, for example, delete the last digit and enter it again, then after that the check goes fine. When copying and pasting card number is not sent to the server, JavaScript verification does not pass. Because it happens instantly. After manual editing, the data is sent to the server. I attach the video with reproducing the problem ( https://youtu.be/U8Iysv7cRw8 ). I also checked in normal mode. The problem remains! Please advise how to solve?

 

Otherwise, the message about an incorrect card number is confusing when the correct number is copied and pasted.

 

Replies 3 (3)

EternaFinds
Visitor
1 0 0

did you find any solutions?

Reeell
Tourist
10 0 0

Salut est ce que tu as trouvé une solution depuis ça m'est arrivé il y a 3 jours j'ai toujours pas trouver de solutions 

Reeell
Tourist
10 0 0

Salut. J'ai exactement la même situation ! T'as trouvé quelque chose pour remédier à ça ?