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Problem with Shopify Payment

smartscreen
New Member
1 0 0

I am having problems with the payments on my website, please see image below. I have installed the BEST Currency Converter App, not sure if it's that causing the issue? Thank you.

 

 

hCaptura de ecrã 2020-08-05, às 14.32.40.pngave installed the App

Replies 3 (3)
Trevor
Community Moderator
Community Moderator
3243 439 792

Hey, @smartscreen!

Typically this error appears because the store does not have an available payment processor enabled. Could you head to Settings/Payment Providers and let me know if you have a payment processor setup? If yes, could you share a screenshot of what you're seeing? If no, then you'll want to select a payment processor from the list of available payment options and follow the prompts to get one setup. Once done, you should then be able to accept payments in your store. 

Trevor | Community Moderator @ Shopify
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pinksaltwall
New Member
1 0 0

Hi,

I'm using shopify store but shopify payment is not showing. Even my address is US. How can i solve this problem. 

payment provider.JPG

Trevor
Community Moderator
Community Moderator
3243 439 792

@pinksaltwall 

You are currently using Stripe as your credit card payment processor and not Shopify Payments. A store can only have one credit card processor enabled at a time which is why you are not seeing Shopify Payments appearing. A credit card option should still be appearing at checkout; however, the payments will be processed directly through Stripe and not Shopify Payments. 

 

Trevor | Community Moderator @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog