Products Being Sold Out

Products Being Sold Out

bagdonaviciusbm
Tourist
32 0 3

I'm currently running a supplements store using a third-party supplier called "Supliful." However, I've noticed a recurring issue. Occasionally, when I check my website, it shows that all items are sold out. But if I check back later, the items are available, and everything seems normal.

 

I'm unsure whether this is a Shopify issue or something related to my third-party supplier. If anyone has encountered this and has a solution, I'd appreciate your help!

 

Thanks!

Reply 1 (1)

royalbodyrejuve
Visitor
1 0 0

I currently have the same issue, and both vendors keep passing it back to one another. Has the issue been resolved for you, and do you mind sharing?  Both vendors need to speak with each other and provide a resolution on their knowledge base so that we can fix the issue.  If it is not resolved, I will have to cancel my subscription.