Products Out of Stock

[bagdonaviciusbm]

I have recently encountered an issue during which all of my products say out of stock to some people, and works perfectly fine for others. I had this issue once for myself, but it somehow fixed itself. Now the issue has resurfaced and won't allow me to proceed regarding another issue.

[Kitana]

Hi @bagdonaviciusbm. Welcome to the Shopify Community. 

Before this happened did you make any changes to your Locations? If you have multiple locations set up, they could have different stock for each location which would show up differently for customers based on their locations. Try managing your locations inventory and see if that fixes your issue. 

If you are still running into this issue after checking you can reach out to our support team who can look into this more for you. Write "advisor" in the chat then follow the prompts to be connected. 

[bagdonaviciusbm]

No, I have kept everything the same from the beginning and there have been no issues. I am using a supplier called Supliful, but their solution has not worked, saying everrything is fine on their behalf.

[Kitana]

If your supplier has an API connection that allows them to make changes on your behalf, they could be using locations and this could be a possible issue still. Please contact our support team so they can look into this for you.

[bagdonaviciusbm]

And to which chat exactly do I write 'advisor'?