Proof of delivery photo

[arlo1]

Hi,

We’re a small florist business that handles all of our own deliveries. We’re looking for a simple way to take a photo of an item once it’s been delivered to a customer’s address, ideally with the option to include a short description, and then send that to the customer as proof of delivery.

Are there any similar businesses in the community that might be able to recommend a system they use or a workaround within Shopify? We’d really appreciate any suggestions—ideally something budget-friendly, as we’re a small business.

Many thanks in advance!

[CodingFifty]

Hey! @arlo1,

Hi, for a small florist business doing your own deliveries, a simple and budget-friendly solution would be using a mobile form app like Jotform or Google Forms to capture a photo and short delivery note at the time of drop-off. You can include customer name/order number fields, and once submitted, the form can trigger an email or SMS to the customer using Zapier or Make for automation. While Shopify itself doesn't offer this natively, this workaround is widely used by small businesses and avoids the cost of full-scale delivery apps.