Putting money in my account

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Hello I’m trying to put money into my Shopify balance from my savings , but there’s a message that comes up saying the the transaction is blocked and I should try a smaller payment . Which I did went all the way down to 10 cents and the message still popped up . How can this get avoided?

Reply 1 (1)

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The same thing happened to me too this morning when I was trying to add funds from my savings to my shopify balance. It said the same thing. So I decided to try adding funds from my checking and it went through. I don't know why that's the case when it did usually go through in the past for me. If you find out the reason, let me know here as well.