Accepting credit cards, warehouses, and shipping and fulfilling orders
Hi
I've just had an enquiry from a concerned customer that they weren't able to enter the UK county into the shipping address form.
I have checked other UK based Shopify sites and they also have the same issue.
Based on our first time sales history, this occured on or around the 12th of November at checkout. I'm also pretty certain I could add it when manually creating customers last week.
The 'Region' field ('county' in the UK) is an expected field for UK based customers.
How do I get it back? Looking at previous Shopify staff statements, this is not user configurable? Please help!
Thanks
Thanks
Andrew
June brought summer energy to our community. Members jumped in with solutions, clicked ...
By JasonH Jun 5, 2025Learn how to build powerful custom workflows in Shopify Flow with expert guidance from ...
By Jacqui May 7, 2025Did You Know? May is named after Maia, the Roman goddess of growth and flourishing! ...
By JasonH May 2, 2025