"There was an issue processing your payment. Try again or use a different payment method."

[Edvard]

I get this error whenever I try to purchase from my own site. How do I fix this. I don't use shopify payments, i use ReePay Checkout.

Thanks

[Emily]

Hi, @Edvard.

Thank you for reaching out! I'm sorry you are experiencing an error with your checkout. 

Due to ReePay being a third-party payment gateway, it is best to contact them directly for support. If you would like me to test it on my end, I would be happy to do so, I just need your URL. 

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell? 
 
Talk soon, 

[Edvard]

predzclothing.com

[Emily]

Hi, @Edvard.

Thank you for your reply!

I was able to test your checkout on my end, and I am receiving the same error. It does seem to try to connect to ReePay before the error pops up. This most likely means it is an issue with the payment gateway. Please reach out to them directly for support.

Please let me know if you have any further questions!

[abhishek181]

iam using stripe account iam faceing same issue what to do 

[Zaoku]

Update your shopify theme 

Make sure the vendor is the same on all your products 

[Zaoku]

You can also create a completely new shopify account and store

[Somu]

europalights.com

[dmvalex]

https://cruddy-3712.myshopify.com/ help me too it just doesnt work

[slayer17]

https://cosmosom.com/checkouts/c/c9c8147bd70757953755956adf586e68/payment

can you help me too ?

i use stripe

[ramizsuleymanov]

did u solve it?

[zteffink]

Hi i have the same issue. Can you help me. www.zteffink.com

[zexxz]

hello mam i use stripe and for me also its showing same please helo my website url is www.zexxz.com

[ramizsuleymanov]

did u solve it?

[mghaemi]

Hi, if your problem is resolved, can you please let me know how you fixed it because I am also using Stripe and getting the same error!  thank you.

[ramizsuleymanov]

sleepjust.com

[DYENASTY]

Hi Emily,

Hope you're well. I'm having the same issue with a few of my customers having the same issue with payment error when they have funds in their account. 

www.dyenastycollective.com

[Uzuri]

I am having the same issue

[zteffink]

I just updated my shopify theme and the problem solved itself. Goodluck

[Zaoku]

how did you update the theme

[DripOrDrown]

DripOrDrown.store

[Frankie94]

Me too Pizzcato.myshopify.com

[Ecomsparky]

I'm having the same problem. Did you solve this? And if you did how did you get it to work?

[Cmatias]

Is this issue fix? I did a test on my store and got this message. Using PayPal 

[mghaemi]

Yes, my issue is fixed.  I switched from "checkout.com" to "strip" and the problem went away!