Solved

"This store can't accept payments right now"

AUDP
Visitor
1 0 0

Hi team,

 

While I was away over Christmas and New Year's - a customer of ours let me know that he was receiving "This store can't accept payments right now" message when trying to process orders.

 

No banking details have changed.

 

Please advise on how to solve this.

 

Thanks in advance!

 

 

Accepted Solution (1)

StephensWorld
Shopify Expert
1385 169 348

This is an accepted solution.

You'll need to reach out to Shopify's support directly, in order to troubleshoot this issue. 

 

It's usually a case of Shopify needing to verify some information with you. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

View solution in original post

Reply 1 (1)

StephensWorld
Shopify Expert
1385 169 348

This is an accepted solution.

You'll need to reach out to Shopify's support directly, in order to troubleshoot this issue. 

 

It's usually a case of Shopify needing to verify some information with you. 

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca