"This store can't accept payments right now"

AUDP · ‎01-01-2024

Hi team,

While I was away over Christmas and New Year's - a customer of ours let me know that he was receiving "This store can't accept payments right now" message when trying to process orders.

No banking details have changed.

Please advise on how to solve this.

Thanks in advance!

StephensWorld · ‎01-01-2024

You'll need to reach out to Shopify's support directly, in order to troubleshoot this issue.

It's usually a case of Shopify needing to verify some information with you.

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca

View solution in original post

StephensWorld · ‎01-01-2024

You'll need to reach out to Shopify's support directly, in order to troubleshoot this issue.

It's usually a case of Shopify needing to verify some information with you.

★ Did my post help? If yes, then please like and accept solution. ★

https://stephens.world
support@stephensworld.ca