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Hi we just listed on shopify- our 3PL is Rakuten logistics, they sent orders to wrong address's on day 1- we can manually enter address's for now-
1. We are just checking if others have used Rakuten and are having any issues- or if they are operating smoothly now- this could just be a setting up issue - but if it is consistent issue we better switch now -
2. we have easy ship as an option - any feedback on them?
thank you
@peterrodwell, were you able to resolve these issues? We are looking at Rakuten for our 3PL