Paypal express checkout not working

[buddmart]

Hi @Sophia 

I'm facing some similar issues with my Paypal checkout - connected to my store.

On the "complete payment" page of the checkout screen its showing that "PayPal checkout for this store is currently experiencing problems. Please try another payment method." - when I'm pressing the "Complete order" button. FYI - my Paypal account is already connected to the store!

I'm attaching a screenshot for your clearance - please have a look, & help me out

Thanks!

[Sophia]

Hi, @buddmart!

I've just moved your question to a new topic since the previous thread was regarding not being able to connect PayPal to Shopify.

PayPal checkout for this store is currently experiencing problems. Please try another payment method.
An error message like this might come up if you are testing the checkout through your theme editor (under Online Store > Themes > Customize in the admin) rather than on the storefront. If you are going through the checkout process on the storefront the same way that a customer would, here are some troubleshooting steps you can try to resolve the error:

• ensure you're using a supported browser and check for updates
• clear your browser's cache
• try another browser or device
• deactivate and reactivate PayPal under Settings > Payments

Since PayPal is a third-party payment provider, I recommend contacting PayPal support if the issue persists across more than one browser or device and after deactivating and reactivating.

[Hamza24]

Hi 

hi Sophia
I have completed all about my store and I have one problem  with the payment method
:: I do all that you said there 
ensure you're using a supported browser and check for updates
clear your browser's cache
try another browser or device
deactivate and reactivate PayPal under Settings > Payment ::

I found the same problem either using PayPal or 2checkout

[Sophia]

---

@Hamza24 wrote:

Hi 

hi Sophia
I have completed all about my store and I have one problem  with the payment method
:: I do all that you said there 
ensure you're using a supported browser and check for updates
clear your browser's cache
try another browser or device
deactivate and reactivate PayPal under Settings > Payment ::

I found the same problem either using PayPal or 2checkout

---

Hi, @Hamza24!

Are either of the payment providers still in test mode? If you don't see test mode enabled in your Shopify admin, please be sure to also check externally through your PayPal and 2Checkout accounts.

You can review the abandoned checkout information for these attempts to see if there are any more details offered on the error messages that came up at checkout.

Since these are both third-party payment providers, I also recommend contacting PayPal and 2Checkout support to ensure that there are no restrictions on your accounts.