I tried to close my Shopify account and apparently there were multiple open, so I decided to shut them all down for a temporary time, since I don’t even know how those other stores opened in my name. I don’t know what happened, but instead of pausing my subscription, I got billed for the whole store and I am in a financial hardship and am in need of those funds. I intended to pause for this purpose, but now I’m afraid someone may have my information. Please help me get a refund. Thank you in advance.
Thank you for reaching out!
You will need to contact our Support Team for a possible refund.
Please let me know if you have any further questions!
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