We are having issues with refunds and PayPal. Not necessarily at the same time. We have had charge backs because of it. We originally had the account beginning with W as the PayPal account. That account had issues from the beginning. We became incorporated at the beginning of July and changed the name to more accurately reflect our business as PayPal account beginning with M. That account works fine. It's impossible to get a human at PayPal to help without the call being dropped. Please help us.