This is a great question. These things do happen from time to time, we do have a process in place for this too. We can assist you through this and the only way to do this would be by authenticating you through live chat/callback or email.
Once logged in, open up a contact method you prefer and our team will assist from there.
Rein | Social Care @ Shopify - Was my reply helpful? Click Like to let me know! - Was your question answered? Mark it as an Accepted Solution - To learn more visit the Shopify Help Center or the Shopify Blog