Hi, @hcshop
This is a great question. These things do happen from time to time, we do have a process in place for this too. We can assist you through this and the only way to do this would be by authenticating you through live chat/callback or email.
You can log in to the help center and get verified here.
Once logged in, open up a contact method you prefer and our team will assist from there.
Rein | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Shopify Discussion
Partners and Developers