Accepting credit cards, warehouses, and shipping and fulfilling orders
I also accidently forgot to cancel my subscription. Is there any way I can get a refund on the recent charge? Thanks in advance!
Thank you for reaching out and posting this question!
I understand you forgot to cancel your subscription and you'd like to get a refund for this charge. While we're unable to provide account-specific support via the Shopify Community, we'd be happy to take a closer look at your account and assist you with a refund through live chat, email, or callback. That being said, before you get in touch with our live support, I'd also recommend closing your store now so that a refund can be issued if your invoice is eligible. Once that's done, simply visit the Shopify Help Center and log into your account to create a support request.
I'd love to hear more about your experience with Shopify, or if you have any feedback to share with us, don't hesitate to let me know!
Elias | Social Care @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit the Shopify Help Center or the Shopify Blog
Thanks to all Community members that participated in our inaugural 2 week AMA on the new E...By Jacqui Mar 10, 2023
Upskill and stand out with the new Shopify Foundations Certification programBy SarahF_Shopify Mar 6, 2023
One of the key components to running a successful online business is having clear and co...By Ollie Mar 6, 2023