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refund

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Shadman1
Visitor
1 0 1
‎11-13-2023 06:10 AM

What is your support number, email 

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Maz
Shopify Staff
Shopify Staff
1090 121 162
‎11-13-2023 06:44 AM

This is an accepted solution.

Hey, @Shadman1!

 

Thanks for getting in touch with us here.

 

To request a refund, you can contact our support team directly and explain your situation by creating a support request. They may be able to assist you with a refund and provide any additional information you may need, however please note as per our Terms of Service, section 5, point 10. Shopify does not offer refunds, so this is not guaranteed.

 

We currently do not have a support number or email to provide however you can create a support request at this link here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! 

Is there any particular reason as to why you wish to no longer continue with your store?

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Reply 1 (1)
Maz
Shopify Staff
Shopify Staff
1090 121 162
‎11-13-2023 06:44 AM

This is an accepted solution.

Hey, @Shadman1!

 

Thanks for getting in touch with us here.

 

To request a refund, you can contact our support team directly and explain your situation by creating a support request. They may be able to assist you with a refund and provide any additional information you may need, however please note as per our Terms of Service, section 5, point 10. Shopify does not offer refunds, so this is not guaranteed.

 

We currently do not have a support number or email to provide however you can create a support request at this link here. Please follow the prompts given by the virtual Help Center assistant in order to access our live chat support. Thanks so much! 

Is there any particular reason as to why you wish to no longer continue with your store?

Maz | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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