I've read 38 pages to just discover that this issue is now solved, finally!
Click on the tab where it shows Orders to Fulfill > select the orders you want to remove from the tab (such as canceled orders, refunded orders, or partially fulfilled orders) > click More Actions > Archive orders.
This will prevent the orders to show on our Home page > XX Orders to Fulfill. However, if you click the tab all Orders, you'll still see that yellow "unfulfilled" status there forever because really, the order was never fulfilled. But at least those fake numbers don't show anymore on our tab Orders to Fulfill.
Hope it makes sense!
Have a great all!
My name is Octavio.
I do not know much about fulfillment and stuffs, but I bought a domain name at Shopify more than one month ago, and then (because of Shopify's complexity) I decided to host my page somewhere else. The case is that I have not been able to do so. Now I cannot use my domain. Should I cancel my order or what??
Please help me.
After dealing with these frustrations for a few months now, I found this post. Super discouraging. Many of the suggestions didn't work for me as the main order I was struggling with was, like others I've seen here, a test order made by myself when first building the shop, which I then refunded and cancelled.
Looking more into it today I found that if you open the order and scroll to the very bottom, there is a "Delete Order" button. Obviously if you are dealing with a legitimate customer interaction, hard deleting an order isn't a good idea, but if you have fake or test orders clogging your unfulfilled section, you can just remove them entirely.