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Regional Support: Shipping (Ireland)

Shopify Staff
Shopify Staff
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Learn more about handling postage and fulfilment while running your Shopify store in Ireland.

This thread is part of the Regional Support threads offered for merchants in Ireland. To see which other topics are available, you can visit the Irish hub here.

Merchants based in the Republic of Ireland can offer both manual and third-party carrier calculated shipping rates to their customers at checkout. This second option allows Irish merchants to link their FedEx and UPS accounts to Shopify and offer live rates from these providers at checkout.

In order to offer these rates, merchants need to have the carrier calculated shipping feature enabled within their store, which is a feature that comes with our Advanced and Plus plans. This feature can also be enabled on other plans for an additional $20 USD per month, or it can be enabled for free if the merchant’s subscription is paid for on an annual basis. If you’d like to add this feature to your account, please contact our support team.

Alongside the integrated options of FedEx and UPS, there are a number of third-party applications that allow merchants in Ireland to offer live rates from other shipping providers. Some apps will also allow you to buy shipping labels for different providers in Ireland. These include:

  • DPD Integration is a fully automated app (that requires a DPD account), where you can have DPD automatically fulfill the orders, print shipping labels, plus many more features that you can offer your customers.
  • Multi Carrier Shipping Label is an app that can offer benefits of connecting to multiple carriers, and offer tracking, labels, and many other automated features.
  • Starshipit Shipping & Tracking includes live rates from the likes of DHL and DPD at checkout, as well as the ability to buy shipping labels from numerous carriers.

If you’re looking for more information or direct assistance with any of these apps, we recommend contacting the developers of the app directly. The developers build and support these apps and their contact information can be found on the app’s page on the Shopify App Store.

The national postal service in Ireland, An Post, can also be used to ship parcels domestically and internationally. You can find out more about their standard postage here and their parcel service here. Additionally, they have more information regarding eCommerce here.

With regard to shipping zones, it is not currently possible to set up differentiated rates for Northern Ireland as opposed to the rest of the United Kingdom. We know that this is a popular feature request from those running businesses located in both the UK and Ireland, and feedback from merchants has been submitted to our development team about this issue.

If you have a question or comment to make about shipping when based in Ireland, please post it below.

Hank | Social Care @ Shopify 
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